Privacy Policy

Commitment to Privacy

Maintaining a policy of protecting your right to privacy regarding the collection and use of your personal data on this website is assured. Our privacy policy applies to all visitors of this site, whether or not you are our client using our online loan application facility, or just visitingour website. We safeguard all pieces of information that you may provide us.

You can visit our website without disclosing any information about yourself. We collect technical information that is normally collected as a standard part of your browsing activity. This may include your IP-address, access times, system activity, device identifier and hardware information, and other log information that is collected when you browse or visit our website. We use “cookies” to assist us recognize and count the number of users of our Sites and understand how such users navigate through our Site.

We assure that the handling of your personal data adheres to established security standards and procedures. In addition, internal controls are in place in our systems and processes to prevent any personal data breach which undergoes continuous assessment in an effort to improve securing your privacy.

Collection of Personal Data

We will only collect your personal data through secure means. During the registration and/or loan application process, the personal data specified in terms and conditions may be collected from you.

When you apply for a loan, we will collect credit reports from a credit bureau which include important data on how you maintain loan payments such as repayments and any delinquencies.

We verify your identity and validate the personal data you provided in your loan application via a recorded line through our Verification Department.You must only submit to us (via our official website) information which are accurate and complete and not misleading.

You must keep it up to date and inform us of any changes. We require documentation to verify the information which you have provided. We will only be able to collect your personal data if you voluntarily submit the information to us. If you choose not to submit your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to process your loan application.

Use and Disclosure of Personal Data

The personal data we collect from you will be used for the following purposes:

  • To process your loan application, loan disbursements and collection of payment.
  • To communicate with you concerning your account and transactions, including addressing any concerns that you may raise.
  • Credit review and reporting.
  • Statistical and risk analysis.
  • To contact you and send you marketing and/or promotional offer/s and materials aboutour products from time to time.
  • To establish and maintain accurate “know your client” information and to prevent or detect money laundering, terrorist financing or other unlawful activities.
  • To monitor and record calls for record keeping, quality assurance, customer service, investigation, litigation and fraud prevention purposes;
  • For crime and fraud detection, prevention, investigation and prosecution.
  • To enforce (including without limitation collecting amounts outstanding) or defend our rights.

We may share your information with third parties to help us conduct our business, such as butnot limited to facilitating fund transfers, collection of payments and technical support. We may share your personal data with such entities, which are authorized to use your personal data only as necessary to provide these services.We likewise share your personal information with credit bureaus to meet our credit reporting obligations. We will cooperate and share personal data with government authority for the fulfillment of any legal or regulatory requirement or request as deemed necessary.In sharing your personal data, we endeavor to ensure that the third parties are contractually bound to keep your personal data secure from unauthorized access, collection, use, disclosure,or similar risks and retain your personal data only for as long as they need your personal data to achieve the abovementioned purposes.We are not engage in the business of selling clients’ personal data to third parties.

How we Keep Personal Data Secure

Personal data collected are stored in a secure data facility. We have adequate security safeguards to protect personal data from loss, unauthorized access, use or disclosure. We ensure that internal controls are in place in our systems and processes which undergoes continuous assessment to improve securing your privacy.

Security features of the computer database system are safe, up to date and to the highest standards

Rights of a Data Subject

Under the Data Privacy Act of 2012, data subject refers to an individual whose personal data is collected and processed. We are duly bound to observe and respect your privacy rights as data subject, including the right to information, right to access, right to correct, right to remove, right to damages and right to data portability.

You may learn about your rights by reading Republic Act No. 10173 (the DPA), its implementing rules and regulations, and other issuances of the NPC. You may also visit the site of the NPC at or follow the NPC’s facebook page at

Retention and Disposal of Personal Data

In compliance with applicable laws, we keep the personal data we collected from you while you are a client or until we no longer need it for business, tax, or legal purposes. When we dispose of your personal data, we use reasonable procedures to destroy it or make it unreadable (such as shredding or by wiping electronic data).

Client’s Responsibility

Protect your information

We encourage you to be vigilant in protecting your personal data by ensuring that your card &account details, PINs, username and password are not disclosed to others nor written somewhere where it will be accessible to others. We likewise advise you to use unique strong passwords and to change them regularly. Further, we require that you sign off when you have finished your sessions on our website.

User secure means to communicate with us

You can contact us through our website, email, twitter and facebook

Report any data breach

If you think that your personal data has been compromised without your consent, please do not hesitate to contact

Report any data breach

You may communicate your objection to our continued use and/or disclosure of your personaldata for any of the purposes and in the manner as stated above by contacting us at our email address above.You have the right to make decisions on how to use, process, or share your personal information.We encourage you to make decisions that will enable us to provide you with quality service

Report any data breach

If you think that your personal data has been compromised without your consent, please do not hesitate to contact

Withdrawal of Consent

You may communicate your objection to our continued use and/or disclosure of your personaldata for any of the purposes and in the manner as stated above by contacting us at our email address above.You have the right to make decisions on how to use, process, or share your personal information.We encourage you to make decisions that will enable us to provide you with quality service.

Changes to the Privacy Policy

We reserve the right to modify and change the Privacy Policy at any time. Any changes to thispolicy will be published in the website.

Any updates to the privacy policy become effective when posted on the websites. If we make any material changes, we will notify you by email or by providing the revised privacy policy in your account. Your continued use of our services following the update means that you accept our updated privacy policy.

For additional information, or if you have any questions regarding this policy or our privacy practices please submit your questions or comments directly

Liability for Account Misuse

The Company will not be liable for any loss that you may incur as a result of someone else using any of your account or Unique User Credentials, either with or without your knowledge.You could be held liable for losses incurred by the Company due to a third party using your account or Unique User Credentials.

Account Security

While the Company has implemented adequate safeguards as required under the Data Privacy Act of 2012, the Company does not give any guarantee or warranty with respect to the same. You hereby acknowledge that you provide your Personal Information at your own risk.

Restrictions on Use

You agree to abide by all applicable terms and conditions, laws and regulations in your use of the Site, its products and services. In addition, you agree that you will not do any of the following:

  • Register for more than one account, or register for an account on behalf of an individual other than yourself or on behalf of any group or entity;
  • Post or otherwise make available content, or take any action on the Site, that may constitute libel or slander or that infringes or violates someone else’s rights or is protected by any copyright or trademark, or otherwise violates the law
  • Post or otherwise make available content that in the Company’s judgment is objectionable, such as content that is harmful, threatening, inflammatory, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or otherwise objectionable, or which restricts or inhibits any other person from using or enjoying the Site, or which may expose the Company or users of the Site to any harm or liability of any type;
  • use the information or content on the Site to send unwanted messages to any other user
  • impersonate any person or entity, or falsely state or otherwise misrepresent yourself, your age or your affiliation with any person or entity
  • post or otherwise make publicly available on the Site any personal or financial information of any third party;
  • solicit passwords or personally identify information for commercial or unlawful purposes;
  • use the Site or our products and services in any manner that could damage, disable, overburden or impair the Site;
  • harvest or collect email addresses or other contact information of other users from the Site by electronic or other means, including the use of automated scripts; or
  • post or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment

No Warranty: Errors

The products and services on the Site are provided “as is” and without any representation or warranty. To the fullest extent permissible under applicable laws, the Company disclaims all such warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, freedom from errors, suitability of content, availability, payment or realization of transactions.

The Company does not warrant the accuracy, adequacy or completeness of the information provided on the Site and expressly disclaims liability for any errors or omissions in such information. The Company does not guarantee and promise any specific results from use of the Site and its products and services.

The Company shall not be responsible for what users post on the Site or any offensive, inappropriate, obscene, unlawful or otherwise objectionable content uploaded by other users on the Site. The Company is not responsible for the conduct, whether online or offline, of any user of the Site or its products or services